Therapist Case Manager (AFC)

On-Site Service:


Reports To:

Division Manager

The Case Manager reports to the Division Manager and clinical functions are under the leadership of the Team Leader. The Case Manager will provide case management services for identified clients being serviced by the Agency. Services are provided in the Agency and on an Outreach basis.

Essential Duties and Responsibilities

• Assess client needs, strengths and gaps in services and identify resources to meet the needs, during face-to-face contact visit minimally monthly.

• Link client to needed services and coordinate service delivery, may also include residential placement and on-going residential support.

• Convene and/or participate in the planning team to develop a single plan of service/person centered planning.

• Prepares reports, case management assessments, treatment plans, progress notes, quarterly reports, memoranda and other documentation as required.

• Maintain liaison relationships with service providers in the delivery of supports/services to clients.

• Advocate for the client in the Community.

• Intercedes to ensure that client’s needs are met.

• Monitor the implementation of the Individual Plan of Service.

• Provide services which are in an individual’s scope based on credentials and/or license (e.g. a LMSW Case Manager may provide individual and/or group therapy). Participate in Quality Improvement monitoring and evaluation activities

• Perform other duties as assigned by the supervisor.

• Prepares and maintains client service data information in client records.

• Transport and/or accompanies clients as necessary to and from appointments.

• Maintain knowledge of current laws, rules, policies and regulations related to adult foster care licensing.

• Provide 1200 direct consumer contact hours per year.

Qualifications and Skills

• Ability to communicate and relate effectively to a wide range of professional disciplines, both verbally and in writing.

• Ability to establish relationships and deal with a wide range of mentally ill clients with multiple needs.

• Ability to maintain accurate clinical and statistical records.

• Knowledge of the principles and techniques used in provisions of case management services to mentally disabled adults.

• Ability to work cooperatively and effectively with other members of the mental health team.

• Must be able to conduct liaison, coordination, advocacy, monitoring and assessment services on-site at state and community hospitals and client’s place of residence.

• Ability to communicate and consult effectively with relevant human services staff in other agencies.

• Willingness to provide case management in the field and to respond to emergency situations.

• Ability to be innovative and flexible in carrying out case management and other duties.

• Participate in staff growth and development activities.

• Possession of own vehicle with certificate of current insurance. Must possess current Michigan Chauffeur’s Driver’s License. Demonstrate ability to follow State of Michigan driving laws, indicated by an insurable driving record.

• Must be computer literate to key in ALL case management data.

• Maintain confidentiality of client information

• Demonstrate knowledge of the various areas of case management, social work, community organization, consultation, education and research.

Education / Experience

• Completion of a Master’s or Bachelor’s Degree in Social Work or other human service field.
• At least two years of related experience working with mentally ill is preferred.

Credentialing / licensure

State License preferred. Case Managers who do not have at least two years of related experience and/or do not possess State License must:
•Receive 40 hours of case management training in the first two weeks of employment.
•Receive an additional 20 hours of case management training prior to the completion of their probationary period.
•Commit to at least one year of employment with DCCCMH.
•Must obtain State of Michigan License when eligible.